Refund policy

Effective Date: June 2026

We want customers to have a confident and smooth shopping experience at Trailvexora.com.

1. Return Window

We accept return requests within 30 days after delivery.

2. Eligibility Requirements

To qualify for a return:

• Items must be unused and in original condition
• Items should include original packaging when applicable
• Proof of purchase is required

3. Non-Return Situations

Returns may not be accepted if:

• Items show signs of improper use or damage
• Items are not returned in a condition suitable for resale

4. Refund Process

After receiving and inspecting your return, approved refunds will be processed within 5–10 business days to the original payment method.

5. Bank Processing Time

Additional time may be required for the refund to appear depending on your payment provider or bank.